Codico's dominance in the irish market is in no small way due to our commitment to service support.
We offer seven day per week service with response times that average out at approximately 8 working hours.
Our offices in Waterford, Dublin and Newry support our regional field service engineers.
We hold a substantial quantity of spare parts and we can usually offer loan machines while any major problems are being addressed. Our service department is audited every year by Domino and we attained over 98% at the last Audit (2007).
Eire Office - (051) 379933 | Service - (051) 354509
N.I. Office - (028302) 61066 | Service - (028302) 67349
When we sell machines not alone do we have the service to support them but we also offer:
- Service Contracts - Tailored to your requirements - with up to 15% saving on standard rates.
- 7 engineers fully trained, with relevant spares listing.
- 2 year ink contracts gauranteeing you fixed prices in a time of uncertainty in the oil industry, from which all ink is a derivitive.
- Full sets of operation and maintenance manuals ( in any language )
- Maintenance Manual.
- Programme Manual.
- Machine Operation Details.
- Satrter Kits -
- Wash Bottle.
- Protection Glasses.
- Hand Cleaning Paste.
- Lint Free Tissue.
- Machine Installation.
- Operator Training.
- Additional, maintenance and operating training carried out on-site at reduced rates.
What We Offer
Monday-Thursday - Service - 8.30 - 22.30
Friday-Sunday/Bank Holidays - Service - 8.30 - 22.30